Introduction

These Terms and Conditions govern your use of the SuitedUpGrill website located at https://suitedupgrill.com and your access to our restaurant, poker lounge, tournaments, and VIP event services (collectively, our Services). Please read them carefully before making a reservation, booking an event, or participating in any poker-related activity at our venue.

By engaging with SuitedUpGrill online or in person, you acknowledge that our Services are designed as a premium hospitality experience combining fine dining, VIP hospitality, private gaming rooms, and social entertainment in Australia.

Acceptance of Terms

By accessing or using our website, making a reservation, registering for a tournament, or attending any event at SuitedUpGrill, you agree to be bound by these Terms and Conditions, together with any additional terms that may apply to specific Services (including reservations, tournament participation, and VIP or private events).

If you do not agree with any part of these Terms and Conditions, you must not use our website, make a booking, or participate in our Services. Your continued use of the website or attendance at our venue constitutes ongoing acceptance of the current version of these Terms and Conditions.

Eligibility and Responsible Use

Our Services are intended solely for individuals aged 18 years and over. By using our website or attending the venue, you represent and warrant that you are at least 18 years of age and legally permitted to dine, participate in poker activities, and attend hospitality events in Australia.

You are responsible for ensuring that your use of our website and participation in our Services complies with all applicable laws and regulations in New South Wales and any other relevant jurisdiction. You must not use our website or Services for any unlawful, abusive, or inappropriate purpose, including but not limited to fraudulent bookings, disruptive behaviour, or attempts to interfere with the safety and enjoyment of other guests.

Restaurant Reservations

All restaurant reservations at SuitedUpGrill are subject to availability and confirmation. We may, at our discretion, require a deposit or a valid credit card guarantee at the time of booking to secure your table, particularly for peak periods, large groups, or special events.

Specific seating requests, such as window tables or lounge areas, will be accommodated where possible but cannot be guaranteed. We reserve the right to release or reallocate your table if your party arrives late or fails to arrive within a reasonable grace period of the confirmed reservation time.

Further information regarding reservation requests and special dining experiences can be obtained via our Reservations or Restaurant pages.

Poker Tournament Registration

To participate in our offline poker tournaments, guests must complete the registration process as outlined on our Tournaments page or at the venue. Registration may include providing accurate personal details, completing eligibility checks, and accepting any tournament-specific rules or codes of conduct.

Tournament entries are subject to capacity limits, buy-in requirements, and closing times for registrations. SuitedUpGrill reserves the right to verify your identity and eligibility before permitting entry, and to refuse registration where regulatory or venue requirements are not met.

By registering for a tournament, you agree to comply with all tournament structures, house rules, and decisions of the tournament director or authorised staff, which will be final and binding.

VIP & Private Events Booking

VIP and private event bookings, including corporate functions, private poker nights, birthday celebrations, and other exclusive experiences, require advance notice and are subject to the availability of our venue spaces and staff.

Additional terms may apply to these bookings, including but not limited to deposit requirements, minimum spend commitments, bespoke menu arrangements, and specific cancellation or rescheduling conditions. These will be communicated to you during the enquiry and confirmation process.

For tailored proposals and event concepts, please contact our team via the Events or Contact Us pages.

Payment and Cancellation Policies

Full or partial payment may be required in advance for certain Services, including but not limited to special tasting menus, poker tournaments, VIP packages, and private events. All amounts payable must be made in Australian dollars (AUD), using accepted payment methods as advised by SuitedUpGrill.

Our cancellation policies may differ depending on the nature of your booking:

• Restaurant reservations: Cancellations or significant reductions in guest numbers may need to be made within a specified time frame to avoid cancellation charges or forfeiture of deposits.
• Poker tournaments: Buy-in refunds, late registrations, and no-show policies are governed by the tournament rules in place at the time of registration.
• VIP & private events: Event agreements may include separate cancellation schedules and fees reflecting the scale and customisation of your booking.

Full details of pricing, deposits, and cancellation terms will be provided during the booking journey, including via our Reservations and Events pages or in your booking confirmation documentation.

Conduct and Venue Policies

SuitedUpGrill is committed to delivering a refined yet welcoming Australian hospitality experience. All guests are expected to conduct themselves responsibly and to treat our staff, professional dealers, and fellow patrons with courtesy and respect at all times.

Without limitation, you must not:

• Engage in abusive, aggressive, discriminatory, or otherwise inappropriate behaviour.
• Disrupt poker games, tournaments, or the enjoyment of other guests.
• Damage, misuse, or remove any property or equipment belonging to SuitedUpGrill.
• Bring prohibited items into the venue or breach any applicable liquor, gaming, or public health regulations.

The venue reserves the right, at its sole discretion, to refuse entry, refuse service, restrict access to certain areas (including VIP and private rooms), or remove any guest who fails to comply with these standards or any lawful directions given by our staff. In such circumstances, any deposits, payments, or tournament buy-ins may be forfeited to the extent permitted by law.

Intellectual Property

All content on the SuitedUpGrill website and associated digital channels, including but not limited to text, imagery, photography, menus, graphics, logos, brand elements, layouts, and audio-visual content, is the exclusive property of SuitedUpGrill or its licensors and is protected by Australian and international intellectual property laws.

You may access our website for personal, non-commercial use only. You must not reproduce, distribute, modify, transmit, display, perform, publish, create derivative works from, or otherwise use any content from our website without our prior written permission, except to the limited extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, SuitedUpGrill and its directors, officers, employees, and agents are not liable for any loss, damage, cost, or expense (whether direct, indirect, incidental, consequential, or otherwise) arising out of or in connection with:

• Your access to or use of our website or Services.
• Any personal belongings that are lost, stolen, or damaged while you are at our venue.
• Any injury, incident, or event occurring during your visit or participation in our dining, poker, or entertainment offerings, except to the extent caused by our negligence or as otherwise required by law.

Nothing in these Terms and Conditions limits or excludes any rights, guarantees, or remedies that cannot be excluded under the Australian Consumer Law or other applicable legislation. Where liability cannot be excluded but may be limited, our liability is limited to the resupply of the relevant Services or the reasonable cost of having the Services supplied again.

Privacy Policy Reference

We are committed to safeguarding your privacy and handling personal information in accordance with Australian privacy laws. Our practices in relation to the collection, use, storage, and protection of your personal data are outlined in our dedicated Privacy Policy.

By using our website, submitting any forms, making reservations, or registering for tournaments or events, you acknowledge that you have been made aware of our Privacy Policy and consent to your personal information being handled as set out in that policy.

Governing Law and Changes

These Terms and Conditions are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia in relation to any dispute arising under or in connection with these Terms and Conditions or your use of our Services.

We may update or revise these Terms and Conditions from time to time to reflect changes in our operations, legal requirements, or venue policies. Any updated Terms and Conditions will be posted on this page with effect from the date of publication. Your continued access to our website or use of our Services after any changes take effect constitutes your acceptance of the revised terms.

If you have any questions regarding these Terms and Conditions, please contact our team via the Contact Us page. For booking-specific queries, you may also refer to the Reservations, Tournaments, or Events pages.